Updates to the FCRA Summary of Consumer Rights Form Due to be Implemented by March 2024

On March 17, 2023, the Consumer Finance Protection Bureau (CFPB) issued a final rule requiring updates to Bureau and other federal agency contact information within the Fair Credit Reporting Agency (FCRA) Summary of Consumer Rights form.

The new rule requires employers and consumer reporting agencies (CRAs) to update federal agency contact information on the final page of the Summary of Consumer Rights. This includes the contact information for the CFPB, the Office of the Comptroller of the Currency (OCC), the Federal Deposit Insurance Corporation (FDIC), and the National Credit Union Administration (NCUA), among others. Additional non-substantive technical corrections are also required. The rule is effective April 19, 2023; however the date requirement for compliance with this rule is March 20, 2024.

Consumer reporting agencies (CRAs) such as Certiphi Screening provide the Summary of Consumer Rights in the course of business in the following scenarios:

  • when collecting written disclosures from the consumer prior to procuring an investigative consumer report;
  • when providing a consumer report for employment purposes; and
  • when providing a pre-adverse action notice for employment purposes.

Be advised that Certiphi Screening will update all electronic consumer rights forms in our systems well before the March 20, 2024 deadline.

The CFPB has provided an updated model form in English and Spanish.

In addition, Littler Mendelson suggests that employers and CRAs may want to defer implementing these form changes pending a possible additional update for the CFPB to correct a remaining typo.

If you have any questions or concerns, please contact your Certiphi Sales Executive or Account Manager.

Source: Bureau of Consumer Financial Protection Final Rule

Posted: March 21, 2023